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Senior Programmer/Analyst

Ottawa, Ontario
Acosys Consulting is actively seeking to hire a Senior Programmer/Analyst to join our federal government client.
The federal client is seeking an Senior Programmer/Analyst to provide assistance and guidance related to the design, development and operational tasks relating to the service management tools and systems.
  • Coding technical specifications and testing of service management systems
  • Preparing estimates and schedules for required changes and new releases;
  • Designing architecture and detailed design documentation for service management systems;
  • Planning, preparation, submission and analysis of Incident Reports (IRs), Requests for Changes (RFCs) and Solution Requests (SRs);
  • Planning and analysis of vendor notification of product maintenance and upgrades;
  • Planning and analysis associated with projects assigned by a Service Request;
  • Exporting/importing of data between systems;
  • Defining and executing engineering level test plans for systems;
  • Operational support related to the in-scope software functions;
  • Installing in-scope software for supporting Service Management tools;
  • Recommending and executing upgrades for in-scope software;
  • Documenting and updating systems procedure and process modifications required for new implementations and updates;
  • Attending design meetings to provide technical advice and direction for  the proposed implementation and required modifications to  service management systems;
  • Assuring system backups, integrity and reliability;
  • Making technical and procedural recommendations regarding service management systems
Mandatory Requirements
  • Valid Enhanced Reliability Clearance
  • University degree
  • 10+ years’ experience as a Programmer/Analyst in a ITSM environment
  • 10+ years’ experience in a database design, database normalization, and creating ERD diagrams to document databases
  • 10+ years’ analyzing business requirements/creating design specifications
  • 3+ years’ experience working with SQL
Security Clearance Requirements
  • Enhanced Reliability
Apply to:
Acosys Consulting Services thanks all applicants. Please be advised that only those who qualify for an interview will be contacted. If interested, please forward a copy of your resume to

Acosys Consulting applies the principles of employment equity and invites women, Indigenous people, members of visible and ethnic minorities and persons with disabilities to submit their application and expressly mention their group membership status.

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